David - You should have received a direct reply with a link to resolve your situation
Pietro - Please send specific information such as operating system (windows xp, 2003, etc), browser type and version and any screen captures showing your situation and we will look into it promptly. Please use info@LivioTechnologies.com
so we can deal with your unique situation.
Just a couple of comments on system requirements....
The iPod/iPhone must be a 2nd generation model.
On the iCMA Viewer, this installation is for Windows based platforms only. We have talked with a couple of customers who are Macs and we are looking into new ways for everyone to benefit from this technology.
And, we realize there is some confusion with setting up the "pairing" of the iPhone/iPod and the iCMA Viewer. Please follow this link for complete setup instructions http://www.liviotechnologies.com/Content/LivioiCMA.pdf
. Again, if you have any problems setting this up, contact us at info@LivioTechnologies.com
Feel free to offer any suggestions or ways we can improve our products.
Regards - Terry