it has been crashing off and on for about two weeks. A few times it was even being rebuilt at the server level with a reinstalled apache and ruby install going on right before my eyes. It seems to be more stable now.
We didn't have any downtime during the holidays that I know of. We did have a few days of downtime in early December due to some erroneous code. Also, @andy, we don't run Ruby...when did you see a ruby install? Chris, what were the issues you were experiencing. Feel free to email me directly if you want.